If you encounter the error message Your microphone’s sampling rate is not supported whenever you open the Xbox app and try to create a party, you can try the solutions we will introduce in this article to fix this problem successfully.

There are several different scenarios that could trigger this problem. Here is a short list with the most common culprits:

  • Common recording device inconsistency.
  • Bad windows update.
  • Dedicated drivers are not compatible with the Windows version.
  • The Xbox Live Core service is down.
  • The NAT type is set to Close.
  • Xbox app crashed.

Your microphone’s sampling rate is not supported

If you are facing this problem, you can try our recommended solutions below in no particular order and see if that helps fix the problem.

  1. Run the Audio Recording Troubleshooter
  2. Install generic drivers for your microphone
  3. Check Xbox Live service status
  4. Change NAT Type
  5. Reset Xbox app

Let’s take a look at the description of the process involved regarding each of the listed solutions.

1]Run the Audio Recording Troubleshooter

Troubleshoot audio recording

You may be able to fix this error by simply running the Audio Recording Troubleshooter and letting the wizard recommend an appropriate repair strategy. Some users have managed to resolve the problem by deploying this troubleshooter and then restarting the computer.

2]Install generic drivers for your microphone

Another common cause that will trigger this error is an inappropriate microphone driver. In this case, you can solve this problem by uninstalling the current microphone driver to allow Windows to install its generic driver.

3]Check Xbox Live service status

This particular problem can also occur in cases where one of the most critical Xbox Live Core services is down or undergoing maintenance.

You can check if this is the cause of your problem by visiting the Xbox Live Status page. If all the services have a green tick, it means there is no problem with the main services and you can move on to the next solution below.

4]Change NAT Type

Xbox Network - Open NAT

The inability to create parties may also be related to the fact that your NAT type is Firm which can cause this error. This can produce errors with various multiplayer games and can also interfere with the Xbox app’s ability to create and manage parties.

You can solve this problem by opening NAT. Here’s how:

  • Press Windows Key + I to open the Settings app.
  • Once inside the Settings app, scroll down the list and click Game.
  • From Games section, select the Xbox Network from the left pane.
  • Wait for the NAT scan to complete. If it reveals NAT type is closed, scroll down and click fix it button to start troubleshooter able to open it.
  • Once the process is complete, restart your computer and see if the issue is resolved on the next boot sequence.

5]Reset Xbox App

If the above solutions failed to resolve Your microphone’s sampling rate is not supported problem, chances are you are dealing with a faulty instance of the Xbox Live app or the Xbox Companion app. In this case, the fix most likely to succeed is to reset the application, forcing it to load all components again the next time the application is launched.

I hope this helps you!


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