Xbox users hoping to enjoy weekend games have had a rough day as several gamers are reporting massive issues with Xbox Live. What makes this partial outage so problematic is that the issues are not just affecting online connectivity, but preventing users from accessing digital content in general.
These Xbox Live issues began earlier today with streaming apps such as Netflix and Disney+, with content in those apps inaccessible for approximately four hours. Although this issue was eventually resolved, new issues arose soon after. For unknown reasons, users are currently unable to purchase digital games from Xbox Marketplace or start sessions through Cloud Gaming. However, this is just the tip of the iceberg.
Not only are Xbox users unable to purchase new games or use Xbox Cloud Gaming services, they also cannot access their digital games. Even if players have a fully downloaded digital game or attempt to load an Xbox Game Pass title they’ve been playing for hours, they may not be able to launch the game at all. It goes without saying that this is a major issue, although the official @XboxSupport Twitter account has confirmed that the issues are being investigated and a fix is currently in the works.
While there was a brief period earlier today when @XboxSupport reported that the issues had been resolved, it appears the fix was only temporary. Just three hours after the Tweet was posted that gamers could start enjoying their weekends and playing their favorite Xbox titles again, a message mentioned that the same problems launching and buying games had returned. Cloud gaming sessions still can’t start either. No ETA has been provided for a fix at the time of writing, so players will want to keep an eye on social media for updates.
On the Xbox Support website, fans can check the current status of Xbox Live and keep an eye out for issues. Currently, the majority of the services are up and running, with multiplayer games, friends and social activities, and an account and profile all listed as up and running. The sections marked as “limited” are Cloud gaming, Games and gaming, and Store and subscriptions. The issues in question apply to Xbox Series X/S, Xbox One, and Xbox 360 consoles, so all players in the Xbox ecosystem could be affected by the issues.
Hopefully a fix for this Xbox Live issue arrives soon, as this fix is more permanent than the one from earlier today. With Xbox fans unable to play their digital games, stream from the cloud, or add to their game collection, many are understandably frustrated.
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Source: Xbox Support