Update, February 25, 2021 (9:00 p.m. CT): Microsoft reported recently that the Xbox Live outage should be resolved and users should be able to reconnect.
Update, February 25, 2021 (8:10 p.m. CT): Almost six hours later, Microsoft still hasn’t fully resolved connection issues with Xbox Live. Some users report that the issue is resolved.
Update, February 25, 2021 (3:55 p.m. CT): The initial account login issues have spread to affect most online games of Xbox Live, including online multiplayer, cloud gaming, and game purchases.
Xbox Live is reportedly facing outages for a number of players, according to Xbox Support. The issue is referred to as a “major outage” and affects user sign-in on Xbox Series X, Xbox Series S, Xbox One, Windows, and pretty much anywhere that users can sign in to their Xbox account or profile.
It could potentially affect more than just your Xbox, as an Xbox account can be connected to Android, iOS, cloud and web services, etc.
If you are affected by the outage, you may not be able to sign in, be signed out, or access online services signed in to your Xbox account or profile. Xbox was made aware of the issue some time ago and is actively working to resolve it. While there is no resolution at this time, I hope this outage doesn’t last too long.
If you’d like to know when Xbox Live is down or can come back, we keep track of when Xbox Live is down for our readers. We also have a comprehensive Xbox Series X | S Networking Guide that goes over everything you could possibly need to know about using your Xbox online.
Xbox Live outages are usually quite rare, but they are not unheard of. The last major outage we experienced was around the launch of the Xbox Series X | S, when a wave of new gamers flooded Microsoft’s services and caused a myriad of intermittent issues for a while. The outages usually don’t last too long.
Update, February 25, 2021 (3:55 p.m. CT) – Xbox Live account sign-in issues affect most online services
Microsoft has updated its Xbox official support page to indicate that the ongoing outages, which initially started with problems signing in to Xbox accounts and profiles, are now affecting most Xbox Live online services. Gamers may experience issues purchasing games, playing online, and using Xbox cloud gaming services. Microsoft is still investigating the issues.
Update, February 25, 2021 (8:10 p.m. CT) – Xbox Live is back for some users, still not fully fixed
After nearly six hours, Xbox Live is still reported as down for many users, and there have been no further updates from Microsoft. However, some users are reporting that Xbox Live is back up and running for them, especially after restarting their console. Hopefully the Xbox Live outage is at an end and will be resolved shortly.
Update, February 25, 2021 (9:00 p.m. CT) – Xbox Live outage should be resolved and users can sign in
Microsoft has now reported that the Xbox Live outage in progress should be resolved and everything is working normally. Users must be able to log in, access online content, purchase games, and use cloud services. If you’re still having issues, restarting your Xbox console may resolve the issue.
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