Just as the folks at Sony preview the future with their latest State of Play event, Xbox gamers can’t log in at all because the online service is suffering from a major outage. The latest 5:00 p.m. ET update says Microsoft is working on the issue, but is not providing any type of ETA as of yet. According to Xbox Live Status Page, the outage began around 3:15 p.m. ET, and there is no indication yet that anything is improving.

Update: At 5:10 p.m. ET, the latest update to the status page says “we’re about to fix this”, so brace yourself.

Update 2: 15 mins later, and the status is still “closed” so hopefully playing offline (head to network settings and select “go offline”) works for you, otherwise even single player games are off of question for the moment.

Update 3 (6 p.m. ET): It’s been almost three hours, and although the status always says a resolution is near, everything is still offline.

Update 4 (8 p.m. ET): Almost five hours after the outage started and it continues, meanwhile the status page updated its message to say “This is taking longer than expected”.

Update 5 (9 p.m. ET): The message has been updated again to indicate that a resolution is near, and many reports on social media, players can reconnect after restarting their systems.

Update 6 (9:36 p.m. ET): The status page shows “everything is clear” and people seem to be able to play again, if you still don’t log in try restarting first.

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