Xbox Live is recovering from a multi-hour outage
An Xbox Live outage prevented some gamers from launching cloud games, playing digital games and making purchases from its store. The issues began around 4 p.m. ET Saturday night and weren’t resolved until early Sunday morning.
“Players should no longer experience issues when it comes to purchasing, launching games, or joining Cloud Gaming sessions”, Xbox Support said in a tweet. “Thank you for being patient. Good game!”
Players should no longer experience issues when it comes to purchasing, launching games, or joining Cloud Gaming sessions. Thanks for being patient. Good game ! https://t.co/WTAzvBkgcY
– Xbox Support (@XboxSupport) May 8, 2022
This latest set of issues follows a massive outage lasting several hours on Friday night and Saturday morning. Some players were unable to start Cloud Gaming sessions, launch digital games, make purchases, or even access streaming apps such as Netflix and Disney Plus.
Although the Xbox seemed to solve these problems, it looks like issues with its store, digital titles, and Cloud Gaming resurfaced on Saturday night. Players should have been able play games offline during the breakdown with their Xbox game as their console “house”Nevertheless, some reported that Xbox was still prompting them to sign in to play their own games. Like my colleague Tom Warren points outthis issue draws attention to Microsoft’s DRM policy which makes it more difficult, if not impossible, to play purchased digital games offline.
Update, May 7, 5:45 p.m. ET: Update to add that restarting your Xbox console may help fix some issues.
Update, May 8 8:18 a.m. ET: Updated to indicate that the outage has been resolved and added additional information for context around Microsoft’s DRM policy.