When installing the Xbox appif you see the Xbox installer stuck with a progress bar that says Preparing Where Make things awesome, this article will help you solve the problem. The error occurs when you download and install the Xbox Installer app or when you reinstall the Xbox app from the Microsoft Store. While Windows comes with Xbox App if you uninstalled it earlier then try installing the app again.

Xbox app stuck on Make Things Great or Preparing screen

Try the suggested solutions and check if it helps you fix the problem.

  1. Restart the installer service
  2. Restart and reinstall the Xbox app
  3. Run SFC tool
  4. Run the Windows Application Troubleshooter
  5. Repair and Reset Microsoft Store

Make sure to use an administrator account to fix the problem.

1]Restart Windows Installer Service

Start Windows Installer Service

Any software or application requires the help of the Windows Installer service. If it is blocked for any reason, any installation will be blocked. Follow the steps to restart it:

  • Type Services.msc in Run (Win + R) prompt and press Enter key
  • Locate Windows installer and right click on it
  • Click Restart or Start and let it complete the process

Try reinstalling the Xbox app again.

The Windows Installer service is called manually by any program that wants to install it. If it doesn’t work as expected, you can start it manually.

2]Restart and reinstall the Xbox app

Xbox app for PC

If the installation is stuck for a long time, it is better to restart the PC and try to install the application again with the administrator’s permission. Many problems are solved after restarting the PC, and if something is blocking the process, restart the PC.

If you are trying to install it from the Store, you can always download the installer from here and have a try.

3]Run DISM and SFC tools

Run sfc scannow

It is always a good idea to run the SFC tool to eliminate corrupt system file issues. Run the following command on an elevated command prompt and let the process complete.

sfc /scannow

If the tool finds a problem in any of the corrupted or incompatible versions of system files, it will be replaced and fixed.

4]Run the Windows Application Troubleshooter

Run the Application Troubleshooter

If you have already uninstalled the app and tried reinstalling the app only to deal with this issue, you should run the Windows App Troubleshooter. Go to Settings > Troubleshoot > Other troubleshooter and run the program app compatibility troubleshooters and Windows Store apps.

5]Repair or Reset Microsoft Store

Reset Microsoft Store Repair

If the troubleshooter doesn’t work, you can reset the Microsoft Store app and then try reinstalling the app again. Go to Settings > Apps & features. Locate the Store app, then click the three-dot menu button > Advanced options. Scroll to the end of the screen and click Repair and Reset buttons. Once done, try reinstalling the app again and see if the issue is resolved.

Does closing the Xbox app make games install faster?

The Xbox app on Windows PC is only for accessing games and initiating downloads. However, the actual download happens through the Microsoft Store in the background. So even if you close the app, it works the usual way and isn’t any faster.

Why is the Xbox installer not working?

If everything is working as expected, it could be security or antivirus blocking Xbox app connections to your Microsoft servers. So you might want to turn it off momentarily and then try again.

How to Repair Windows Installer?

If that doesn’t work, you can start it manually. If it is already running, stop it, then start it. If you think the installer is corrupted, you can run the DISM and SFC tool to fix this problem.


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