Hulu is one of the most popular TV, movie and series streaming services available thanks to a wide selection of channels and its affordable subscription price.

Hulu is available on many platforms, devices, and even consoles. Xbox consoles (including the Xbox 360) are among those with a dedicated Hulu app.

However, many Hulu app users on Xbox are facing login related issues in recent days (1, 23, 4, 5, 6, seven, 8, 9).

Specifically, the Hulu Xbox app is experiencing an “account disconnected” issue where the service requests login credentials each time it opens (1, 2, 3, 4, 5, seven).

Hulu Xbox app users are logged out every time they open it

According to multiple reports, many Hulu users on Xbox are logged out every time they close and reopen the app.

Source

Does anyone else have the problem where hulu disconnects every time you close it? Started last week where I have to log in every time I open it. I had to resort to TV or PS4 now. I prefer xbox. But hulu is unusable at the moment due to constant disconnection. Please fix!
Source

The problem is said to have started a few days ago, and even a full uninstall and reinstall of the Hulu app fails to fix it.

Hulu on Xbox One

I use the Hulu app on the Xbox One X and until a few days ago it worked normally for me, but now I have to log in every time I open the app. Why does it keep disconnecting me? I am the only person using this account.

Device: Xbox One X

Service: Hulu with ads

Action taken: Deleted/disconnected this device from my account, cleared my Xbox One X cache, uninstalled and reinstalled the app.
Source

The Hulu team is already aware of the problem

The Hulu support team is already aware of the problem that many users are facing on the dedicated Xbox app. Currently, the company is working on it, but there is no estimated arrival date for a fix yet.

Hi! We are aware that this behavior occurs on some devices. We appreciate your patience! In the meantime, please contact here: https://hulu.tv/ContactSupport- (follow the available prompts) so that we can retrieve some information that will help us get to the bottom of this matter as soon as possible.
Source

For now, affected users can only wait for new details related to the case to emerge. We will update this story as events unfold in the future.

REMARK: You can also check the Hulu bug/issue tracker.

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