If you’ve encountered a weird error called Xbox Live Purchase Verification Failed in Fortnite, here’s how you can fix it by following a few simple steps.

Posted on June 13, 2022

While playing games online or offline, you may encounter various errors or bugs from time to time, which is completely normal. One of them is the Xbox Live purchase verification failed error in Fortnite that some players have encountered while trying to log into the game on Xbox.

In addition to this, the message states: An error occurred while querying for purchases; purchased content may be temporarily unavailable. This is obviously a frustrating notification to receive, especially when you’ve spent your hard-earned cash on the game.

However, you don’t need to worry because Microsoft has officially provided the solution for this problem, and here is the fix for Xbox Live Purchase Check Failure error in Fortnite.

Fortnite: Fixed Xbox Live Purchase Verification Failed Error

You will not be able to use any of the items purchased due to the Xbox Live purchase verification failed error in Fortnite.
You will not be able to use any of the items purchased due to the Xbox Live purchase verification failed error in Fortnite. (Picture: Epic Games)

Microsoft has suggested gamers to clear network adapter cache and game cache to fix Xbox Live purchase verification failed error and here is how to do it.

Steps to clear network adapter cache

  1. The first thing is to go to the settings.
  2. Head to the Network menu, then Network Settings.
  3. Go to advanced settings, then alternative Mac address.
  4. Then click Erase and restart the console.

Steps to Clear Game Cache

  1. Go to settings and then to the System tab.
  2. Head to Storage, then Clear Local Saved Games.
  3. Click Yes and restart the console.
Clearing the cache may resolve the Xbox Live Purchase verification failed error in Fortnite.
Clearing the cache may resolve the Xbox Live Purchase verification failed error in Fortnite. (Picture: Epic Games)

Once done, restart Fortnite and the issue should be resolved. Also, no progress or purchase data will be lost during this process.

If you are still facing this problem, you can report it on the official website Xbox Support Page and a Microsoft agent will assist you with a solution.

So that’s all you needed to know about Xbox Live purchase verification failure in Fortnite.

For more on the game, why not check out our dedicated Fortnite section for more news, guides, and features.

Image courtesy of Epic Games.

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