It often happens that Xbox Live services stop working after some time and the causes are mostly corrupted drivers or unexpected PC shutdown which manifests these issues. Renowned gaming platform Xbox Live allows you to download and play many PC games on your Windows 11 as well as cloud gaming. If for some reason you are having trouble logging into your account and the app is repeatedly throwing you error 0x87DD0005 when logging into your account, you are not alone as many people are having trouble logging into their account. Read on to know how to fix the app connection error 0x87DD0005 in your Windows 10 or 11.

How to Fix 0x87DD0005 App Sign In Error in Xbox Live!

Change account

Sometimes when you are unable to connect to the Xbox Live service, you can try switching accounts to see if there is no problem with the app itself and you can sign in with password information. different identifications. If the problem persists, you can also try restarting the PC and check again if you can connect easily, if not, continue reading the article.

Repair or reset the Xbox app and store

The Xbox Live app getting you back error 0x87DD0005 can be caused by corrupted files, mostly due to viruses or unexpected shutdown, and requires the app to be repaired. Follow the necessary steps.

  • Go to the start menu and click on Settings
  • Go to Apps and click Apps & Features.
  • In the search box type Xbox and you will see the app, just click on the app and it will show you advanced options.
  • Scroll down until you see the repair option under the reset tab. Click repair and let it finish.

You can click “Reset” option just below the repair and try again. You can also do this with Microsoft Store by following the steps above.

Run the troubleshooter

If you still can’t connect, you can run the troubleshooter in settings. Do this,

  • click on the System option in the Settings menu and click on Troubleshoot and click on other troubleshooter.
  • Scroll down until you see Windows Store apps, click on it and run the app.

Once the troubleshooting is complete, restart the PC and log back in.

Xbox app connection error 0x87DD0005

Sign in to the same account in the Microsoft Store and the Xbox app

Sometimes when you are signed in to Microsoft Store and Xbox app using different account issue 0x87DD0005 occurs, so make sure you are signed in using the same account in Microsoft Store and the Xbox app.

Wrong time zone

Sometimes the app fails to connect and gets error 0x87DD0005 just because of incorrect time zone set on your PC, so make sure it is set to your region. To change it, click on the date and time at the bottom right of the screen. Click “Change date and time settings” and make sure you have enabled “Set time automatically” in Windows 10.

Previous

New Microsoft Windows Xbox app fixes game installation issue

Next

Xbox error code 0x8007045D, Xbox Live profiles cannot be downloaded

Check Also