You can experience the Xbox Live error 121003 anytime by playing the Microsoft Solitaire Collection game. Xbox displays this error when there is a problem loading saved game data from the cloud. When this error occurs, you will see the following message on your screen:

There was a problem loading your data from the cloud. Please see the FAQ from Microsoft Solitaire Collection and see error code: 121003.

Sometimes the error occurs due to a minor issue which can be fixed by simply restarting the device. Therefore, when you encounter this error, the first thing to do is restart your computer and see if that helps.

Why is there an error code 121003 on my computer?

The error code 121003 is related to the Microsoft Solitaire Collection game. When you play this game, your game data is saved both on your hard drive and in the cloud or on Xbox servers. Xbox recovers information from data saved in the cloud so you can continue where you left off last time. But if Xbox fails to load saved Solitaire game data from the cloud or its servers, it will return error 121003.

Xbox Live error 121003 when playing Microsoft Solitaire Collection

The following methods can help you to fix Live Box error 121003.

  1. Check the Microsoft Store for updates
  2. Check the status of Xbox servers
  3. Disable IPv6 on your router
  4. Reregister Microsoft Solitaire Collection
  5. Remove Xbox Live credentials from Credential Manager

Let’s take a closer look at these troubleshooting suggestions.

1]Check the Microsoft Store for updates

Apps and games that are not up to date may generate multiple errors due to some bugs. Sometimes updating the app or game can fix the issues. Check the Microsoft Store for updates to the app and install updates if available.

2]Check the status of Xbox servers

We explained earlier in this article that Xbox stores game data on its server. If there is an issue with the Xbox game servers, you may experience several errors. Therefore, before concluding that the problem is on your side, you should check the status Xbox servers. If you have a problem with the Xbox servers, you should wait for Microsoft to fix the problem.

3]Disable IPv6 on your router

disable IPv6 Windows 10

According to some users, the error was corrected when they disabled IPv6 on their router. You can also try this trick, maybe it will work for you too. The following instructions will help you:

  1. Launch the Control Panel.
  2. Make sure the Seen by the mode is set to Category.
  3. Click on Network and Internet.
  4. Now click Network and sharing center.
  5. Click on your WiFi connection. This will open a new window.
  6. Click on Properties.
  7. In the WiFi properties, uncheck the box next to the Internet Protocol version 6.
  8. Click OK to save the settings.

Now check if the problem is resolved or not.

4]Reregister Microsoft Solitaire Collection

You can also try re-registering the app through Windows PowerShell and see if it makes any changes. Do this first. launch Windows PowerShell as administrator, then copy and paste the following command into it. After that hit enter.

Get-AppxPackage -allusers *MicrosoftSolitaireCollection* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}

5]Remove Xbox Live credentials from Credential Manager

Remove the Xbox LIve credentials from Credential Manager and see if they make any changes. Deleting credentials will not delete your saved game data. This will only erase your login information. The steps to do this are listed below:

  1. Click on the Windows search box and type Identifier manager. Select the application from the results.
  2. Select the Windows credentials.
  3. Find the Xbox Live credentials in the Generic credentials section.
  4. Select Xbox Live credentials and click the To delete button. Click on Yes if a confirmation window appears.
  5. Launch the app. You will be prompted to enter your login information.

It should help.

What causes Microsoft Solitaire to display error 1170000?

You may experience the Microsoft Solitaire 1170000 error when you try to sign in to Xbox Live before playing the Microsoft Solitaire Collection game. There are many causes of Microsoft Solitaire 1170000 error like problem with Xbox Live services, Xbox Live app registration, etc.

Xbox Live error 121003 Microsoft Solitaire


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