People from Tool tester wrote an interesting report earlier this month on website outages over the past year, and the data includes a section on games, focusing primarily on Steam, Xbox Live, and PlayStation Network.
According to ToolTester, Xbox Live had 63 outage reports in the last 12 months in the United States (the data would be correct as of June 25, 2021), while 102 reports have been filed in the UK. In comparison, Steam had 99 and 177 reports, respectively, while the PlayStation Network had less than 49 and 90 reports, respectively.
The data comes from downdetector.com by looking at the number of outages each month over the past 12 months. The website “calculates a benchmark of typical problem reports for each business we monitor” and “by verifying that the problems affect a large group of individuals, Downdetector only reports an outage when the number of reports is significantly greater than the number of reports. reference”.
Here’s a bit of what ToolTester had to say about Xbox Live specifically in the US and UK:
“Xbox Live suffered 63 outages [in the USA], with users reporting online gambling (65%) as the biggest problem. The PS5 fell to 9th place with 49 outages, with one of the biggest issues reported by users being the inability to connect (64%).
“UK [Xbox] users experienced 102 outages, with the main problem being that players could not play online, 68% of the reported problems were with online games, with 29% of the problems being due to the inability to connect. “
While it’s entirely possible that these numbers are a bit skewed based on erroneous reports over the past year, they’re not entirely surprising if they are true. The game was hit by a massive surge in demand following the start of the COVID pandemic and social distancing / lockdowns last year, and issues were sure to always arise.
We certainly don’t want to portray this in too negative a light, as we’re sure the teams have worked extremely hard to keep the servers up and running as well as possible during this unprecedented time. Nonetheless, it’s an interesting look at how Steam, Xbox, and PlayStation coped with the added pressure.
What do you think of these findings? Let us know in the comments section below.