If you are having errors and issues in Age of Empire 4 and are looking for ways to fix them, then we have you covered with this guide where we will show you how some of the Age of Empires 4 errors and Fixes can be.

Age of Empires 4 Errors and fixes

On the AOE4 forums, many people have posted articles about various errors and issues that are encountered. So, below, we have listed the fixes for the major errors that you may possibly come across in the game.

Unable to install from Game Pass error

Age of Empires IV is one of the biggest releases of the year and since the game is only available on Xbox Game Pass, it puts enormous strain on their servers, preventing some people from installing the game.

If you are one of those people who cannot download the game from Game Pass, try restarting the Xbox Game Pass app, and then try the download again.

This will likely solve your problem. However, if the game still doesn’t install, your only option is to simply wait a few minutes and try again.

Unable to sign in to Xbox Live account fix

If you try to sign in to the game using your Xbox Live account, there’s a good chance you’ll get an error message that says something like:

The account you want to log in with is not intended for this environment. Your app may not be configured correctly. “

Based on the error message, you may think that there is some sort of problem with your account, but it probably isn’t at all.

This might only be the case if you are signing in to an account that is not from a supported region. But if it’s from a supported region, your account is working fine.

This is a bug that a lot of gamers have encountered and as of yet there is no solid solution to this problem. However, while the developers are working on a fix, you can try the following methods and see if that fixes the error for you:

  • Disable your antivirus and firewall, then relaunch the game.
  • Uninstall the game, restart your PC, then reinstall and launch the game.
  • Clear the cache and cookies for the browser you use to sign in to your Xbox Live account.
  • Make sure your computer clock is synchronized by going to Start> Settings> Time & language> Date & time> Set time> Automatically (on).
  • Open Xbox Networking Settings and run the Xbox Live Troubleshooter.

Fixed crash “Update video drivers”

If you launch the game and it asks you to update your video drivers and then suddenly crashes, there is a simple solution.

All you need to do is open your AMD or NVIDIA software and install the latest drivers for your GPU. These drivers are specially optimized for this game, which is why the game crashes for you.

If the game continues to crash even after installing the new drivers, you will need to reinstall the game. This will likely resolve the issue.

Fixed camera pan error

If you are unable to pan the camera using your WASD keys, follow these steps to bind the keys to your camera controls:

  • Enter a single player game and open the settings.
  • Go to “Controls“and click”View and reconfigure controls”.
  • Right click and remove all camera controls.
  • In the Common Keys section, assign the appropriate WASD keys to the Pan Up / Right / Left / Down controls.

Fixed a bug in the level of detail of trees

A common graphical bug encountered by many players is where trees in the game change shape as they move or zoom in and out on the map.

This is a very annoying and noticeable bug that can seriously hamper gameplay for most players.

Fortunately, there is a very simple solution to this bug. All you need to do is go to the game’s graphics settings and set “Geometry Details” to “Maximum”. This will completely eliminate the strange shape-changing insect in the trees.

Performance fixes

If you are looking to squeeze more power from your system for higher frame rate in Age of Empires IV, follow the steps below.

For Steam users:

  • Open Steam and right click on Age of Empires IV.
  • Select Manage> Browse Local Files.
  • Copy the path to the file you see in this window.
  • Press the Windows key on your keyboard and search for “Graphics settings”.
  • Open the graphics settings and click on “Browse”.
  • In this window, paste the path of the file you copied.
  • Select “EXE”.
  • Click on Options and set the graphics preference to “High performance
  • Click on Save.

For Microsoft Store users:

  • Press the Windows key on your keyboard and search for “Graphics settings”.
  • Open graphics settings and change the desktop app drop-down list to Microsoft Store app.
  • From the second drop-down menu, select Age of Empires IV.
  • Click on “Add”.
  • Click on Options and set the graphics preference to “High performance”.
  • Click on Save.

Another way to easily improve performance in Age of Empires IV is to turn off syncing in OneDrive.

If OneDrive sync is turned on, you’ll use valuable CPU power to sync game items from the Documents> My Games> Age of Empires IV folder to OneDrive.

To turn off synchronization, follow these steps:

  • Open OneDrive and click Help & Settings.
  • In this window, click on “Pause synchronization”.
  • Select the time that suits your needs.



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