Troubleshoot problems signing in to the Xbox app

The Xbox app on Windows 10 lets you do a lot of things on Windows, especially if you have the console. I love to stream it to my PC when I’m lazy enough to go to the console. But then, if you’re having trouble signing in to the Xbox app, that’s no fun. There are many reasons and here we show how you can fix the problem while signing in to the Xbox app.

Troubleshoot problems signing in to the Xbox app

If you are unable to sign in to your Xbox account, there could be a number of reasons. So it depends on what kind of problem you are facing. So here are some common scenarios and their solutions-

  1. Connection problem
  2. Clear the application cache
  3. Restart Xbox services
  4. Set the time to change automatically
  5. Delete the Microsoft account.

Any method you follow will not drop your Microsoft account or your gamertag details. They are stored in the cloud and are secure there.

1]Connection problem

This is the first check you should perform. If you’ve changed your password recently, it may prevent you from signing in to the Xbox app. I’m sure if it’s a password issue you will be prompted for it. So the only choice you have is to enter the correct password or reset it if you forgot it.

2]Clear the application cache

If you don’t get a clear message and it just gets stuck, you need to clear the app cache. There are two ways to do this. In either case, you will need to reconnect.

Manually delete the Xbox Live cache

  • In the run prompt, type the following and press the Enter key.
  • % userprofile% AppData Local Microsoft XboxLive
  • Locate AuthStateCache.dat and delete it. If there is another folder, delete it as well.
  • Relaunch the Xbox app and sign in

Delete in Windows settings:

  • Open Windows settings (Win + I)
  • Go to Apps> Apps & Features
  • Locate the Xbox Live app and click on Advanced options that appear when you select it
  • Click on Reset button
  • Launch the app and log in

3]Restart Xbox services

Like any other app, Xbox runs its own set of services. If this is a simple problem, it can be fixed by restarting the services once.

Restart Xbox Live services

  • Type services.msc in the Run prompt followed by the Enter key
  • There are four services, from now on, that you can choose to restart
    • Xbox Accessory Management Services
    • Xbox Live Authentication Manager
    • Xbox Live game backup
    • Xbox Live Networking Service.
  • Right click on any of them and choose to restart.

4]Set the time to change automatically

Set the time and zone to update automatically

If you did, or the software changed the time settings to manual and it is overdue, you won’t be able to use the Xbox app and many other apps.

  • Click the Start button> Settings> Time & language.
  • Under Date and time, make sure the Set time automatically setting is turned on.
  • You can also turn on the time zone to automatically adjust. If you have moved a region, this may be the cause of the problem.

5]Delete Microsoft account

The last option is to remove the account linked to the Xbox from Windows 10. It is possible to use multiple Microsoft accounts, and if you use a different one, you are fine. If this is the only account, it cannot be deleted unless you convert it to a local account and then make it a Microsoft account again.

If you are using two accounts, follow these steps:

  • Go to Settings> Accounts
  • Find the Microsoft account you used to sign in to the Xbox app and select Remove.
  • Then launch the Xbox app and sign in with the Microsoft account you just deleted.

We hope the troubleshooting tips have helped you troubleshoot Xbox app sign-in issues. If you have an Xbox error code, be sure to use it as a reference when looking for tips. However, these tips are the best for solving common problems.

Troubleshoot problems signing in to the Xbox app

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Xbox app glitch reveals first look at EA Play on Game Pass for PC

Thanks to an issue in the Xbox app on PC, we get the first look at a potential EA Play introduction to Xbox Game Pass on PC. EA Play is currently only available to players on Xbox consoles.

Xbox and EA recently teamed up to bring EA Play games to Xbox Game Pass, but unfortunately only xCloud and Xbox console gamers have the full EA Play game library. Game Pass for PC, which typically doesn’t feature all of the games coming to Game Pass for console and mobile, has yet to receive EA Play integration, but it looks like it won’t be for a long time to come.

Thanks to an issue in the Xbox app on PC, we got the first look at EA Play on Game Pass for PC. As you can see from the screenshots below, the majority of games currently available in Game Pass for consoles are listed in the app.

Xbox has yet to officially confirm when exactly we can expect this integration, but if these screenshots are indeed legitimate, it won’t be long before they finally reveal the date.

EA Play offers a ton of games from EA studios like Dice, Bioware, and EA Sports. Some of the games currently included in EA Play are Anthem, Battlefield V, Dead Space series, Mass Effect Crysis franchise, FIFA, NFL, many other titles developed and published by EA.


Four new titles for Xbox Game Pass subscribers

For more information on Xbox Game Pass, see the full game library and pricing at
the official site.

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Xbox Live Cyber ​​Monday Sale 2020: Best Xbox Series X / S and Xbox One Game Deals

The products discussed here were independently chosen by our editors. GameSpot may get a share of the revenue if you purchase something featured on our site.

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Xbox app for smart TVs “in the next 12 months” – Digital TV Europe

Microsoft will be launching an Xbox app for smart TVs over the next year, Xbox boss Phil Spencer said.

In an interview with The edge, Spencer said that “I think you’re going to see this in the next 12 months” when asked about the potential of an Xbox app for TVs, adding that “I don’t think what whatever is going to prevent us from doing it. “

The comments are a slight change in tact from Microsoft’s head of games and Xbox, who suggested last month that the company could release a low-cost streaming stick comparable to those offered by Amazon and Google.

Whether through an app or a dedicated streaming device, Microsoft is looking to increase the accessibility of its xCloud game streaming platform which is currently in beta and only available on Android devices.

The company is rolling out an app for iOS, but it, like Google and Amazon, has faced hurdles from Apple to add a game streaming app to the App Store.

Spencer said the development of xCloud would not negatively impact its gaming hardware business, and instead said he envisions a more hybrid future. Comparing the streaming platform to Google Stadia and Amazon Luna, Spencer said, “I think it needs to evolve into games that actually work between a hybrid cloud environment and local compute capacity.”

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Microsoft has just updated the ‘Xbox’ app with support for custom game images, game library management, console configuration improvements, and more.

Microsoft last month pushed a big update to the Xbox App (free) on iOS and Android bringing a whole new look, new features and more with many popular features unfortunately removed. If you are curious about remote reading on the app, read this. I was very disappointed with the store deletion and code redemption. When this update went live last month, many lamented the removal of achievements and gamerpics. Today, a new app update was released on iOS and Android, bringing back personalized player images. You can now set custom gamerpics from those available on Xbox and using your own images. The other flagship feature is the ability to manage and view your game library. You can launch games and queue downloads of games you own from your library. The app already lets you queue games to install, but it now lets you manage your own library. Another change not mentioned in the patch notes is the possibility to choose multimedia applications when configuring a console.

With today’s update message requests are supported and you can also create group chats from within the app while starting a new conversation. Hopefully the team will bring back achievement tracking and the ability to redeem codes soon. Right now, the PlayStation app is much more functional, which is the opposite of a few years ago. Consult the update Xbox app here on the App Store for iOS. You can download it from Google Play for Android here. If you are considering a setup for xCloud, read this. Have you purchased or are you planning to purchase an Xbox Series X or S console?

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Xbox Chief hints that an Xbox app for smart TVs could arrive next year

Microsoft is preparing to roll out its xCloud cloud gaming platform to mobile devices, with TVs being the next logical step. Now Xbox chief Phil Spencer has hinted in an interview that there may be an Xbox app for smart TVs by next year. Previously, Spencer had hinted at a TV streaming stick for Mictosoft’s xCloud game streaming service. Microsoft is currently offering xCloud to iOS devices as a web app, an approach similar to that taken by Google for its cloud gaming service Stadia.

In an interview with The Verge, the head of Xbox said, “I think you’re going to see it in the next 12 months,” when asked about a smart TV app for Xbox. An Xbox app on smart TVs will also enable xCloud on TVs. In his interview with the website, Spencer also shed light on Xbox’s plans for consoles as well as its xCloud gaming service. Spencer said that while the company is pursuing cloud gaming, it has no plans to shut down consoles or hardware. Spencer said his plans are to leverage both local hardware and cloud hardware in the future. hybrid environment of cloud and local compute, ”explained Spencer. “It’s really a hybrid between the two,” he told Nilay Patel of The Verge.

From what could be deduced from Spencer’s comments, we may well see the Xbox Series X and Xbox Series S access Microsoft’s xCloud soon. In addition, Microsoft reportedly also intends to integrate xCloud into Facebook Gaming in the future.

While the word about an Xbox smart TV app coming from Spencer is the most credible word we can get to date, there are still no details on an Xbox smart TV app. Microsoft had partnered with Samsung earlier this year for xCloud. Most recently, the company partnered with LG to launch an Xbox-optimized LG OLED TV this week.

Read all the latest news, breaking news and coronavirus news here

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Xbox app coming to smart TVs in 2021: Phil Spencer discusses tech changes in games and TVs

Microsoft’s executive vice president for games, Phil Spencer, hints that the Xbox app could be used on smart TVs by 2021.

“I think you’re going to see it over the next 12 months. I don’t think there’s anything going to stop us from doing that,” Spencer told The Verge. This means creating an app platform inside a game console, so that streaming providers can build their service with the app.

(Photo: wu yi / Unsplash)
The Xbox app will be available on smart TVs in 2021 as Phil Spencer discusses technological changes in games and TVs

Xbox app on smart TVs

In October, the Xbox manager also hinted in an interview with Stratechery that the company is working on streaming sticks to make its xCloud gaming services work with smart TVs, although he has yet to provide a application details.

Microsoft is currently working on bringing xCloud game streaming to mobile devices. It now works in beta on Android devices using Xbox Game Pass Ultimate. This means being able to play over 100 games on a mobile device. Spencer also said it would allow cheaper hardware like streaming sticks, which people can just plug into their TVs and play through xCloud.

However, in the recent interview with Nilay Patel in the Decoder podcast, which was reported by The Verge, Spencer spoke about the new Xbox Series consoles and shared that an Xbox app will be available after 12 months to get a better streaming experience. .

The Xbox app will be available on smart TVs in 2021

(Photo: Xbox)
The Xbox app will be available on smart TVs in 2021

In addition to playing games, Spencer noted that Xbox users also use their consoles primarily for watching Disney +, Hulu, Netflix, and other streaming services. He added that current TVs are similar to game consoles, which are capable of streaming with a Bluetooth stack and an application platform.

With Microsoft being a forerunner in game streaming, it’s not impossible to bring the Xbox app to smart TV, but it would involve a change in hardware. In fact, the company allows gamers to stream their Xbox games directly to PCs and mobile devices.

Microsoft has even added touch controls to 10 games available through Xbox Game Pass, so gamers can use these customizable touch controls to move around and play streaming titles like “Tell Me Why” or “Minecraft Dungeons”.

Read also: PS5 vs Xbox Series X Speed ​​Test: First Impressions See Xbox faster thanks to a MAJOR factor!

Spencer: On the future of the video game industry

The Microsoft executive noted that it is the responsibility of the games company to use the interactive nature of devices and the public that could help establish social norms, which are sustainable in the digital and physical space in configurations not related to games and games. It comes as more and more children discover their social interactions in the culture of budding gamers.

Additionally, as gaming has long been on the fringes of the entertainment industry, although it has been around for a long time, Spencer sees an industry that cuts across all walks of life, race, and gender as he has seen different types of players in a conference while the topics discussed go beyond games.

The gaming industry has also adopted various technologies such as artificial intelligence or simulated 3D technology while marketing them to mass consumers and exploiting more social issues. Spencer noted that Xbox has a high regard for social standards, safety and security.

“I’m actually driven by accessibility and all the work this industry does and tries to do,” he added.

Related article: Xbox Series X Black Friday 2020 Deals: Inventory Availability, Pricing in Walmart, GameSpot, Best Buy and MORE!

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Xbox app could hit smart TVs in 2021, Xbox chief says

Xbox games on your TV without an Xbox console? "I think you’re going to see that in the next 12 months", Xbox chief Phil Spencer told The Verge in an interview.

Xbox app on Smart TVs

Microsoft has started rolling out 'xCloud' game streaming technology, folded into its game subscription service Xbox Game Pass Ultimate. A sort of "Netflix for games" where you can stream a game over the internet to any device without a console. If things go according to plans, we should see an Xbox app with game streaming capabilities arrive on Smart TVs in the next 12 months, according to an interview with Phil Spencer, Xbox chief, on The Verge. The Verge: What’s stopping you from saying, okay, Xbox is an app, it has minimum hardware specs, and we’re just going to run it on a smart TV? - "I think you’re going to see that in the next 12 months. I don’t think anything is going to stop us from doing that. I thought what you said about the TV was spot on. What we used to call a TV was a CRT that’s just throwing an image on the back of a piece of glass that I’m looking at. Now, as you said, a TV is really more of a game console stuffed behind a screen that has an app platform and a Bluetooth stack and a streaming capability. Is it really a TV anymore or is it just the form and function of the devices that we used to have around our TV, consolidated into the one big screen that I’m looking at?," said Phil Spencer, Head of Xbox. However, he does not believe that game streaming will take over in the short term. "I don’t think these will be the last big pieces of hardware that we ship", he said referring to Xbox consoles.

Streaming stick, media boxes

What about streaming boxes like Apple TV and Nvidia Shield that already support Xbox controllers? The latter runs Android TV, just like Smart TVs from Sony, Philips and TCL Europe. Apple TV on the other hand has proven harder to get access to for Microsoft, as evidenced by Apple and Microsoft's public spat. In October 2020, Phil Spencer also hinted at an Xbox streaming stick in an interview with Stratechery. There may be conflicts of interests at play. Would Sony – the PlayStation company – let an Xbox app onto its Android TVs? Would Google, considering that Stadia is still unavailable on Android TVs? And as pointed out by the Xbox chief, Apple has a competing service in Apple Arcade. - "I can understand their perspective from their position. I don’t say I agree with it, but they have a competitive product in Apple Arcade that is competitive with Xbox Game Pass. I’m sure they like having Apple Arcade as the only game content subscription on their phone," said Phil Spencer. The full interview can be found on The Verge.

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How to get Xbox Live on an Xbox in 2 different ways

  • You can get Xbox Live by creating a Microsoft account through the Xbox website or your Xbox One console.
  • Xbox Live’s free subscription level lets you download games and apps, stream videos and movies, and create a “Gamertag” – your online username.
  • Xbox Live membership is free, but you’ll need to upgrade to Xbox Live Gold or Xbox Game Pass in order to play online multiplayer games.
  • Visit the Business Insider Technical Reference Library for more stories.

Xbox Live is the name of Microsoft’s long-standing online service for Xbox consoles. If you want to play your Xbox one or Xbox Series X games online, you will need Xbox Live.

There are currently two different versions of Xbox live. Xbox Live Free is the default, which you can sign up for just by creating a Microsoft account. It will allow you to download games and


applications like


or YouTube, as well as create an online username called Gamertag.

However, if you want to play games online, you will need to upgrade to Xbox Live Gold. Xbox Live Gold costs $ 9.99 per month (or $ 24.99 for three months) and gives you online multiplayer, free games every month, and more.

If you want even more, you can upgrade to Xbox Game Pass Ultimate, a service that includes all the benefits of Xbox Live Gold, lets you download dozens of popular games for free, and has received rave reviews from all industries.

But first: to get Xbox Live, all you need to do is create a Microsoft account. Here’s how to do it both on the desktop website and on a Xbox one console.

How to register for Xbox live using the Xbox website

1. On a computer connected to the Internet, go to

2. Click the account icon in the upper right corner, to the right of the cart icon.

How to get Xbox Live 1

You will need a Microsoft account for Xbox Live.

Chrissy Montelli / Business Insider

3. When prompted to log into your account, click “Create Account!” “

How to get Xbox Live 2

You can use any email account to create a Microsoft account.

Chrissy Montelli / Business Insider

4. Enter the email address you want to associate with your Xbox live Account. Click “Next” when you are done.

5. Type a password for your account and click “Next”.

6. Type your first and last name in the respective fields, then click “Next”.

seven. Confirm your location and date of birth using the drop-down menus. When you are done, click “Next”.

How to get Xbox Live 6

You will need to provide a lot of information to create a Microsoft account.

Chrissy Montelli / Business Insider

8. Microsoft will send a verification email to the email address you used to sign up Xbox live. Log into your email account and check your inbox for the email. You will need the security code Microsoft sends you to complete your account creation.

ten. Back on the Xbox website, enter the code you received in your email and click “Next.”

How to get Xbox Live 8

If you wait too long, the code will expire, so be sure to complete registration in one go.

Chrissy Montelli / Business Insider

11. Complete the safety exercise and click “Next” when done.

12. The next screen will ask if you want to stay signed in after you exit the Xbox website. Click “Yes” or “No” depending on your preference.

13. On the next screen, click “I Agree” to confirm your information and complete the registration process.

How to get Xbox Live 11

Accept the latest terms and conditions. You are not required to check any of the boxes on this page.

Chrissy Montelli / Business Insider

You will now be able to sign in to your Microsoft account on your Xbox one or Xbox Series X. If you want to upgrade your account, head to the Xbox Live Gold Where Xbox Game Pass pages.

How to register for Xbox live using a Xbox one console

1. Start your Xbox One and your controller. Once on, press the Xbox button on your controller.

2. Use your controller to navigate to the ‘Profile and System’ tab, then select ‘Add New’ and press the A button.

How to get Xbox Live 12

You can add a new account even if you already have linked Xbox Live accounts.

Chrissy Montelli / Business Insider

3. If you already have a Microsoft account, enter that email address using your controller. If you don’t have a Microsoft account yet, select ‘Get New Email’ and press To, then enter a new email address (or select ‘Use your preferred email’ to use an email account. existing not Outlook). When you are done, press the Start button. (For the purposes of this guide, we’ll assume you’re going to create a new email.)

How to get Xbox Live 14

You can create a new email for this account or use an email address you already have.

Chrissy Montelli / Business Insider

4. Type in your name and hit the Start button when you’re done.

5. Type the password you want to use with your Xbox live Account. Press the Start button when you are done. On the next screen, enter the same password and tap Start again.

6. Use the controller to select your date of birth. Select “Next” and press A when finished.

seven. Select “Add Phone” or “Add Email” depending on your security preferences, then follow the instructions.

How to get Xbox Live 18

You will need to add an extra layer of security by using your phone or another email address.

Chrissy Montelli / Business Insider

8. When prompted to accept Microsoft’s service agreement and privacy statement, select “Next” and press A.

9. Confirm the notifications you want to receive from Microsoft, then select “Next” and press A.

ten. Type the gamertag you want to use. This is how people will recognize you on Xbox Live. When you have chosen a Single Gamertag, select “Next” and press A.

How to get Xbox Live 20

If you are using a Gamertag that someone else owns, you will need to add numbers at the end.

Chrissy Montelli / Business Insider

11. If you want more information about how Microsoft uses the data it collects from Xbox live, select “Learn more” and press A. Otherwise, select “Next” and press A. On the next screen, you will be asked if you would like to participate in the optional data collection. Select “Send optional data” or “No thanks” according to your preferences and press A.

2. There will be several screens like this which will ask you to review certain information; read them at your own pace and continue browsing them by selecting “Next” and pressing A.

3. Select the security settings that best represent your privacy preferences. Press A when you have selected the one you want.

How to get Xbox Live 21

If you have a child who will be using Xbox, you might want to choose a more restrictive setting.

Chrissy Montelli / Business Insider

4. Select either “Controller Link” or “Ignore This” depending on your preference.

5. Choose your preferred color using the joystick and the A button. When finished, select “Next” and press A.

6. There will be a few more screens that you will need to go through by selecting “Next” and pressing A. Finally, you will come to a screen that asks if you want to sign up for Xbox Game Pass. You don’t need to do this to use Xbox live, but you can if you want.

After that, you are ready to play!

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Xbox app update will add handy new feature

A new update to the Xbox app is set to provide easy access to a useful customization feature, along with a few other improvements.

xbox app store screen

The Xbox One and the recently launched Xbox Series X / S may be the primary way most fans engage with the Xbox ecosystem these days, but increasingly Microsoft is letting them access it. more easily from their mobile devices. The new Xbox app that the company launched a few months ago has provided users with a number of useful features, and it looks like a few more are coming soon.

At the moment, the app, in addition to setting up new Series X / S consoles, can be used to chat with friends, check friends’ activity, share screenshots and captured videos, and even Stream Xbox games from a console via remote play. Now people are reporting on social media that the beta version of the app has received an update that adds the ability to change their profile picture to this list.


RELATED: Xbox Live Brings Back Custom Player Images

According to the new beta iOS store list, shared by The Verge editor-in-chief Tom Warren, it will soon be possible for users around the world to adjust their gamerpic directly from the app. The update will allow them to swap their profile picture with any picture from their phone (meeting community guidelines, that is) or a selection of pictures in the Xbox Library. , simply by tapping on their player image in the profile tag. This will ensure users have quick access to a large amount of new images of potential players with which to customize their profiles.

Beyond the ability to change gamerpics, the latest beta update brings some improvements to the chat functionality, like the ability to send message requests. It’s even possible to start group chats now just by selecting multiple friends at the start of a conversation. Additionally, the update allows users to view their entire game library under the “My Library” tab, including their Xbox Game Pass titles.

All of these features are some of the most convenient features of the Xbox app and will go a long way in making it a more viable extension of the Xbox experience for users. However, as of this writing, there isn’t a solid estimate of when the beta update will make it to the full iOS app. It’s also not clear if a similar update is underway for the Android version, but it’s likely to launch around the same time.

There is still plenty of room for the app to improve even more. A few key features have yet to be added, such as the ability to view achievements or play games on iOS through Xbox Game Pass (although Microsoft is working on bringing Game Pass functionality to iOS devices by the next year. next year). Hopefully these will be added before too long.

MORE: How Xbox Series X Can Improve Achievements

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