Windows 10 can stream Xbox One from a local network to your computer, and that’s actually one of the reasons it’s so popular with gamers. But several users have complained that sometimes the Xbox app crashes or hangs while streaming on their Windows 10 system, and there could be multiple reasons for this. You should know that the Xbox app has now been renamed to Xbox Console Companion app and comes with Xbox Game Bar app.
Xbox app crashes
First, let’s get rid of the most common ones. Xbox in Windows 10 sometimes crashes due to Xbox Live messages. Although you can remove them through the Xbox app, it is easier to use the Xbox One SmartGlass appbecause it is a faster solution. Delete the messages and log out of the application from your system, then log back in.
The problem can also be with your graphics card, and it is important to make sure that you are using the correct type of graphics card and that your graphics drivers are up to date.
But the issues with Xbox One aren’t always external or messaging in Windows 10, and there could be other issues as well. Here are some of them:
Network connection and latency
This might be the most obvious reason, but easy to miss. If the network is not connected, it shuts down all other related features. Although it is obvious when resetting the configuration, a better way to check would be to go to Home> Games> Xbox Networks. The Internet connection should display “Connected”.
Now that the network may be connected, the connection may not be as stable. Check the same in the Latency section. Ideally, latency should be less than 100ms and lost packets should be minimal.
Update it correctly
This is probably the most obvious solution besides network settings, but you need to make sure that your Xbox is compatible with your Windows 10 system and that both of these platforms are updated and working on their latest versions. Especially if you are looking to play a graphics dependent game, it is very important that your system and the Xbox app are working properly. Update option can be checked during configuration.
Sometimes when you preview or stream a game on Xbox One it crashes and most often the problem is with the graphics. If you are using your laptop for gaming purposes, it is advisable to upgrade to a computer with switchable graphics. Change the Xbox One settings from and from “high performance to” energy efficient. This is a power saving mode that also makes Windows 10 easier to work with graphics – advanced graphics are sometimes difficult to perform in Windows 10.
You can also switch the application to “Battery saving / low performance“and make sure your drivers are up to date.
Is the problem with the EVGA PrecisionX?
EVGA PrecisionX is software that lets you fine-tune your graphics card, including memory clock fan speed, voltage, and GPU clock offsets. It is used as an overclocking tool for your graphics card and offers advanced level and fast paced performance. But although several gamers are using this software, they have complained that it creates Xbox One issues.
If you are using EVGA PrecisionX and your Xbox One freezes, turn off EVGA PrecisionX and then restart it.
Always choose safe mode
Many gamers would advise you to choose Safe Mode when using Xbox One on Windows 10, and they are not mistaken. It helps the gaming experience.
Go to the Start button, then hold down the Shift key. You must then click on Restart. After restarting, go to Troubleshoot, then select Advanced settings. Choose the Startup Settings option, and then select Restart again. Press F5 and you should be able to enter Safe Mode.
Restart your Xbox app and check if it works. If so, restart your computer again, then resume working.
Hope something here helps you.